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GENERAL TERMS OF USE

 

All prices shown in the list of our products www.cuchilleriadelprofesional.com are prices including VAT and are valid except for transcription errors or computer errors. 

The Final Purchase Summary shows the final price of the purchase, indicating the amount corresponding to the applicable taxes according to the country chosen in the shipping costs according to the total of your purchase (read Shipping Data).

Products

www.cuchilleriadelprofesional.com sells various products, including knives and razors handmade and manufactured with natural raw materials such as (antlers, wood, etc.). The characteristics such as colour and shape of the wood, antlers and other pieces that make up the handles of knives or razors may vary from one to another due to their vegetable and animal components, as not all the raw materials are similar.

 

 

PAYMENT METHODS

 

The payment methods accepted by the website www.cuchilleriadelprofesional.com are as follows:

Payment by bank transfer

Payment by cash on delivery through an express transport agency with a management fee of 2% with a minimum of 1.50€ (Only peninsula and Portugal).

Payment by Credit Card

Payment by PayPal

Bank transfer or deposit in account

This modality, allows you to make the payment in a simple way for purchases through Internet, since you can make this payment from your bank or making a deposit in our bank account. When you select this payment method, during the purchase process, the data of our account will appear where to make the deposit, the order will be made once the payment has been received.

 

Shipping methods and delivery times


In case of having stock of the article or articles selected in the purchase the orders arrive in a term of between 3 and 4 days since the payment of the same one is received, depending on the countries of destination and the chosen mode of payment and shipment. In the case of having some article that by any circumstance or computer science error does not have stock, the order was delayed up to 7 days (Time necessary for its reinstatement from the distributor or manufacturer) after making the purchase, in this case the client will be informed at any moment via email or telephone of the state of his order.

ABELEDA 2016 S.L. reserves the right to vary the type of delivery and the company by which it is made, regardless of what is stated on these pages and provided that it does not entail any obvious damage for the customer, thus not affecting the price of delivery previously stated in the order process, in the event that special free delivery conditions have been made.

WARRANTY

ABELEDA 2016 S.L. customers benefit from the trust that our distributors offer, since they use top quality materials to produce our articles, always having a one-year warranty against manufacturing defects.

Defects or damage due to improper use or handling of the material, or wear and tear caused by normal use of the material, are not included in this warranty. Impairments in the functionality of the items, due to design limitations, are also excluded from coverage under this warranty.

RETURNS AND EXCHANGES OF MATERIAL


 
If for any reason you are not satisfied with your order, you have a period of 7 working days, counting from the date of delivery of the order, to return it (According to art. 44 of Law 7/1996 of 15 January on the Regulation of Retail Trade modified by Law 47/2002 of 19 December).

Sólo tiene que hacernos llegar el producto en perfectas condiciones y en su embalaje original, incluyendo garantías, etiquetas e instrucciones de uso y a portes PAGADOS.

It is very important that you return the exchange or return product(s) to us perfectly packaged. If the products are damaged due to improper packaging, we will not accept the return.

Once we receive the merchandise in our warehouses and we verify that all the previous conditions are fulfilled, www.cuchilleriadelprofesional.com will admit the return of the product and will proceed to the refund of its amount according to the modality of payment made, and in its case, to the shipment of the new product. 

In the case of defective products or wrong shipments, all shipping costs will be charged to www.cuchilleriadelprofesional.com

To make an exchange or return, you must send us an e-mail to info@cuchilleriadelprofesional.com or call us at (+34) 952219292.

LIMITATION OF LIABILITY


It is the customer's responsibility to be able to use the materials distributed by ABELEDA 2016 S.L..

 

ABELEDA 2016 S.L,

Enrique Garcia Herrera Square, 9

29005 - Málaga (Andalucía)

+34 952219292

(Spain)